Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a transaction, or contact us for support. This may include:

• Personal identification information (name, email address, phone number)
• Transaction information and cryptocurrency wallet addresses
• Communication records when you contact our support team
• Device and usage information when you use our services

2. How We Use Your Information

We use the information we collect to:

• Process and complete your cryptocurrency exchange transactions
• Provide customer support and respond to your inquiries
• Verify your identity and prevent fraud
• Comply with legal and regulatory requirements
• Improve our services and user experience

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• To comply with legal obligations or government requests
• To protect our rights, privacy, safety, or property
• In connection with a merger, acquisition, or sale of assets
• With service providers who assist in our operations

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Restricted access to personal information
• Secure data storage and backup procedures

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Transaction records may be retained for compliance with financial regulations.

6. Your Rights

You have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal information
• The right to rectify inaccurate or incomplete information
• The right to request deletion of your personal information
• The right to restrict or object to processing
• The right to data portability

7. Cookies and Tracking

We use cookies and similar tracking technologies to improve your browsing experience, analyze website traffic, and provide personalized content. You can control cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: